Job Posting: Box Office Manager

POSITION SUMMARY

The Box Office Manager is responsible for the smooth operation of all festival box office set up and sales.

 

ESSENTIAL DUTIES & RESPONSIBILITIES:
Services will include, but not be limited to the following:

  • Building events for sale in Eventbrite including discount/access codes
  • Building events with partner box offices i.e. Cultch, VIFF
  • Managing comps, holds, providing discount/access codes to appropriate staff for distribution
  • Setting up box office check-in and payment processing systems
  • Training on-site box office staff on Apps, systems App for check-in/sales, Square App for credit card processing
  • Preparing box office protocols, procedures, reconciliation paperwork
  • Overseeing ticket prices, sales, orders, preparations, scheduling, will call.
  • Maintaining up-to-date financial records of all ticket sales, receipts, processes and deposits.
  • Maintaining up-to-date and accurate records of complimentary tickets, Pay-What-You-Can donations at performances, workshops and artist talk’s admittance.
  • The creation and implementation of all festival passes, tickets, coupons, sales tracking sheet, invoices daily and weekly reconciliation sheets and other related materials.
  • Communication with event coordinator, artists, volunteer coordinator, event promoters, festival staff and the clientele to assure the event runs smoothly and all parties are happy.
  • Supervising and delegating tasks to  including box office assistants and other staff, ticket collectors, ushers, volunteers
  • Being on site and in attendance for each night /day of the festival.
  • Daily reconciliation of box office and final reconciliation of all box office sales.
  • Provide to Full Circle a Final Report upon completion of the project.
  • The CONTRACTOR will outline schedule of work in consultation with the Managing Producer.
  • The hours of work may be irregular and variable and are those required to meet the objectives of employment.

 

QUALIFICATIONS:

  • Highly organized self- starter, team player, good with people
  • Strong administrative and communication skills.
  • Proficiency with Microsoft Office Excel, Word and Outlook; familiarity with email programs, website maintenance and social media.
  • Proficiency in box office platforms ex. Eventbrite, Square App for credit card processing.
  • Flexibility and the ability to respond in innovative ways to the needs of the organization
  • Experience with non-profit arts community is an asset.
  • The successful candidate must also have strong English language verbal and written communication skills.

 

Date: Immediately – March 15, 2019
Rate of Pay: $5000 (Contract)
Application Deadline: position will be filled as soon as the correct person is found.

How to Apply:  Email resume and cover letter to: production@fullcircle.ca (subject line: Talking Stick BOX OFFICE MANAGER)

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