Job Posting: Box Office Manager


The Box Office Manager is responsible for the smooth operation of all festival box office set up and sales.


Services will include, but not be limited to the following:

  • Building events for sale in Eventbrite including discount/access codes
  • Building events with partner box offices i.e. Cultch, VIFF
  • Managing comps, holds, providing discount/access codes to appropriate staff for distribution
  • Setting up box office check-in and payment processing systems
  • Training on-site box office staff on Apps, systems App for check-in/sales, Square App for credit card processing
  • Preparing box office protocols, procedures, reconciliation paperwork
  • Overseeing ticket prices, sales, orders, preparations, scheduling, will call.
  • Maintaining up-to-date financial records of all ticket sales, receipts, processes and deposits.
  • Maintaining up-to-date and accurate records of complimentary tickets, Pay-What-You-Can donations at performances, workshops and artist talk’s admittance.
  • The creation and implementation of all festival passes, tickets, coupons, sales tracking sheet, invoices daily and weekly reconciliation sheets and other related materials.
  • Communication with event coordinator, artists, volunteer coordinator, event promoters, festival staff and the clientele to assure the event runs smoothly and all parties are happy.
  • Supervising and delegating tasks to  including box office assistants and other staff, ticket collectors, ushers, volunteers
  • Being on site and in attendance for each night /day of the festival.
  • Daily reconciliation of box office and final reconciliation of all box office sales.
  • Provide to Full Circle a Final Report upon completion of the project.
  • The CONTRACTOR will outline schedule of work in consultation with the Managing Producer.
  • The hours of work may be irregular and variable and are those required to meet the objectives of employment.



  • Highly organized self- starter, team player, good with people
  • Strong administrative and communication skills.
  • Proficiency with Microsoft Office Excel, Word and Outlook; familiarity with email programs, website maintenance and social media.
  • Proficiency in box office platforms ex. Eventbrite, Square App for credit card processing.
  • Flexibility and the ability to respond in innovative ways to the needs of the organization
  • Experience with non-profit arts community is an asset.
  • The successful candidate must also have strong English language verbal and written communication skills.


Date: Immediately – March 15, 2019
Rate of Pay: $5000 (Contract)
Application Deadline: position will be filled as soon as the correct person is found.

How to Apply:  Email resume and cover letter to: (subject line: Talking Stick BOX OFFICE MANAGER)